Refund policy

We want you to love your JL Leather Work purchase! Because our products are handmade, please review the following:

Returns We accept returns within 10 days of delivery. Items must be unused, in original condition, and in original packaging.

How to Return Contact us at bromley.j002@gmail.com before sending anything back. We'll provide return instructions. Return shipping costs are the responsibility of the buyer unless the item arrived damaged or incorrect.

Refunds Once your return is received and inspected, we'll notify you and process your refund to the original payment method within 5-7business days.

Custom/Personalized Items Custom or personalized orders are final sale and cannot be returned unless they arrive damaged or defective.